The staff is VERY friendly & ALWAYS take good care of us (we stay/play there quite often). We actually could have stayed in the 'new' hotel as our rm was 'comped'. We STILL prefer the 'old' Choctaw Inn (they have microwaves & better view of pool) even tho the new resort now has fridges in the room. Hubby & I live just 1 hr N of Choctaw Resort & stayed there on our 25th Wedding Anniversary (in June).